Your Personal Travel Lifeline in Japan

The only contact you needfor a real peace of mind

Real time support anytime, anywhere. A bilingual human team stands guard until the end.

Three Pillars

Safety • Time • Adventure

Safety

A bilingual human team—stands guard until the end. From lost passports to midnight medical help, you are never alone.

Time

First reply in under five minutes, door‑to‑door routes, instant reservations. Hours of research and queuing returned to your trip.

Adventure

Hand‑picked hidden gems and local‑only experiences. We turn the unknown into the unforgettable, without the guess‑work.

We reply, confirm, and double‑check until the issue is resolved

Submit your request through any channel

Reply, confirm, and coordinate on your behalf

Double-checked and completely resolved

Choose your preferred messaging platform

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"Lost my passport in Shibuya at 11PM. They had me sorted with embassy contacts and temporary documents within 30 minutes. Lifesavers!"

Sarah Johnson

USA

"Got us into that 8-seat ramen place everyone talks about but no one can book. Worth every penny just for that experience alone."

Marco Silva

Brazil

"Typhoon cancelled our trains to Kyoto. They rerouted our entire 5-day itinerary in real-time. Didn't miss a single reservation."

Emma Thompson

Your personal Japan concierge is just one click away

💳 No upfront payment required • Pay securely via invoice after consultation